Description: The Improvement GuideA Practical Approach to Enhancing Organizational Performance Author(s): Gerald J. Langley, Ronald D. Moen, Kevin M. Nolan, Thomas W. Nolan, Clifford L. Norman, Lloyd P. Provost Format: Hardback Publisher: John Wiley & Sons Inc, United States Imprint: Jossey-Bass Inc.,U.S. ISBN-13: 9780470192412, 978-0470192412 Synopsis This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
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Book Title: The Improvement Guide
Number of Pages: 512 Pages
Language: English
Publication Name: The Improvement Guide: a Practical Approach to Enhancing Organizational Performance
Publisher: John Wiley & Sons INC International Concepts
Publication Year: 2009
Subject: Business
Item Height: 243 mm
Item Weight: 888 g
Type: Textbook
Author: Thomas W. Nolan, Ronald D. Moen, Clifford L. Norman, Kevin M. Nolan, Gerald J. Langley, Lloyd P. Provost
Item Width: 178 mm
Format: Hardcover
