Description: Dealing with Difficult People, Paperback by Harvard Business Review (COR), ISBN 1633696081, ISBN-13 9781633696082, Brand New, Free shipping in the US At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues--and how to build the empathy and resilience to make those relationships more
Price: 17.84 USD
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Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 14 Days
Refund will be given as: Money Back
Book Title: Dealing with Difficult People (Hbr Emotional Intelligence Series)
Number of Pages: 160 Pages
Language: English
Publisher: Harvard Business Review Press
Topic: Human Resources & Personnel Management, Conflict Resolution & Mediation, Decision-Making & Problem Solving, Interpersonal Relations, Emotions, Industrial & Organizational Psychology
Publication Year: 2018
Genre: Education, Self-Help, Psychology, Business & Economics
Item Length: 7 in
Author: Amy Gallo, Mark Gerzon, Tony Schwartz, Harvard Business Review Harvard Business Review, Holly Weeks
Book Series: Hbr Emotional Intelligence Ser.
Item Width: 5 in
Format: Trade Paperback
